PEP Housing is now PH Development Group!
PH Development Group (“PH Development Group,” “we,” “our,” or “us”) values the trust placed in us by our residents, applicants, employees, business partners, vendors, and visitors to our website. We are committed to protecting your personal information and maintaining transparent privacy practices.
This Privacy Policy explains how PH Development Group collects, uses, stores, shares, and safeguards personal information obtained through our website, online services, employment application process, communications, and other interactions with us.
Our goal is to collect only the information necessary to provide quality housing services, respond to inquiries, evaluate employment opportunities, communicate with residents and partners, improve our website, and comply with applicable legal and regulatory obligations.
By accessing or using our website, you acknowledge that you have read and understand this Privacy Policy.
This Privacy Policy applies to information collected through:
This Privacy Policy does not apply to:
When you leave our website and access another website or service, that third party’s privacy policy governs its collection and use of your information.
Depending on how you interact with PH Development Group, we may collect the following categories of information.
You may voluntarily provide information when you:
Examples of information you may provide include:
You are under no obligation to provide personal information; however, certain services or requests may not be available without it.
When you visit our website, certain technical information may be collected automatically to help us understand how visitors use our website and to improve website performance.
This information may include:
This information generally does not directly identify you but helps us analyze website traffic, improve functionality, troubleshoot technical issues, and maintain website security.
Our website uses cookies and similar technologies to improve website functionality, remember user preferences, measure website performance, and better understand how visitors interact with our website.
Cookies are small text files stored on your device that allow websites to recognize returning visitors and provide a more efficient browsing experience.
The cookies used by PH Development Group may include:
Where required by applicable law, visitors will be provided appropriate notice regarding cookies and may be offered choices regarding certain categories of cookies.
PH Development Group uses Google Analytics to better understand website usage and improve the visitor experience.
Google Analytics may collect information such as:
This information is aggregated and used for statistical reporting, website improvements, and user experience enhancements. We do not use Google Analytics to identify individual visitors.
For additional information about how Google processes data, please review Google’s Privacy Policy.
Individuals applying for employment opportunities through PH Development Group may voluntarily provide additional information including:
Applicant information is used solely for recruitment, hiring, onboarding, and related human resources purposes unless otherwise required by law.
Residents or prospective residents who choose to communicate with PH Development Group may provide information necessary to respond to questions, coordinate housing-related services, schedule appointments, or provide resident support.
Residents who voluntarily enroll in SMS communications may provide a mobile telephone number for receiving service-related text messages.
Participation in text messaging is voluntary and requires consent where required by law.
PH Development Group collects information in several ways, including:
We collect information directly from you when you:
Certain technical information is collected automatically when you visit our website through cookies, analytics technologies, server logs, and similar tools used to maintain website security and performance.
In limited circumstances, PH Development Group may receive information from trusted third-party service providers that assist us in operating our business. Examples may include:
These service providers are authorized to use personal information only as necessary to perform services on our behalf and are expected to maintain appropriate safeguards for the information they process.
PH Development Group does not knowingly collect more personal information than is reasonably necessary to provide requested services, operate our website, comply with legal obligations, and support our business operations.
PH Development Group uses personal information only for legitimate business purposes consistent with our mission of developing, managing, and supporting quality affordable housing communities.
Depending on your interaction with us, we may use your information to:
We limit the collection and use of personal information to what is reasonably necessary for these purposes.
PH Development Group may communicate with residents, applicants, and other individuals through telephone calls, email, and text messaging.
Text messaging may be used for purposes including:
Individuals will receive text messages only after providing appropriate consent or where otherwise permitted by applicable law.
Participation in SMS communications is voluntary.
Recipients may opt out of receiving future text messages at any time by replying STOP to any message or by contacting PH Development Group directly. After opting out, confirmation of the opt-out request may be sent before messaging ceases.
Standard message and data rates imposed by your wireless carrier may apply.
PH Development Group does not sell, rent, or share mobile telephone numbers or SMS consent information with third parties or affiliates for their own marketing purposes. Mobile numbers are used only to provide the communications you have requested or authorized.
Individuals applying for employment with PH Development Group may voluntarily submit personal and professional information through our Careers page or other recruiting methods.
Applicant information may include:
Applicant information is used solely to:
Employment information is retained only as long as reasonably necessary for recruitment, hiring, legal compliance, and legitimate business purposes.
PH Development Group supports opportunities for residents to build positive credit histories through participation in eligible rent reporting programs.
Where applicable, PH Development Group may report qualifying rental payment information to Experian RentBureau to recognize positive payment history and help eligible residents establish or strengthen their credit profiles.
Information shared for this purpose may include:
Information is shared only as necessary to support the reporting program and in accordance with applicable agreements and legal requirements.
Once information is transmitted to Experian, the collection, storage, and use of that information are governed by Experian’s privacy practices and applicable law.
Participation in rent reporting may be subject to eligibility requirements or enrollment procedures established by PH Development Group or Experian.
PH Development Group uses Google Analytics to better understand how visitors interact with our website.
Google Analytics helps us evaluate information such as:
This information is used solely to:
Google Analytics provides aggregated statistical information and is not used by PH Development Group to identify individual visitors.
Users may configure their browser settings to limit or block cookies. Certain website features may not function properly if cookies are disabled.
Our website uses cookies and similar technologies to improve functionality, security, and user experience.
Cookies may be used to:
We do not use cookies to sell personal information or to create consumer profiles for third-party advertising.
Visitors may manage cookie preferences through their browser settings. Blocking certain cookies may affect the functionality of portions of the website.
Our website may contain links to the official PH Development Group LinkedIn page.
If you choose to visit LinkedIn, your interactions with that platform are governed by LinkedIn’s own Privacy Policy and Terms of Service.
PH Development Group is not responsible for the privacy practices, security, or content of third-party websites or social media platforms.
If you contact PH Development Group by email, telephone, text message, or through our website, we may retain records of those communications in order to:
Communication records are retained only for legitimate business, operational, and legal purposes.
PH Development Group does not sell personal information to third parties for marketing purposes.
From time to time, we may send communications regarding company news, employment opportunities, community information, or other updates to individuals who have requested such communications or where otherwise permitted by law.
Recipients may unsubscribe from non-essential email communications by following the unsubscribe instructions included in those communications or by contacting PH Development Group directly.
Service-related communications, including resident notices, maintenance updates, safety alerts, and legally required notifications, may continue even if an individual has opted out of marketing communications.
PH Development Group does not sell personal information to third parties.
We may disclose personal information to trusted service providers, professional advisors, government agencies, or other parties when necessary to operate our business, provide services, comply with legal obligations, or protect our rights and interests.
Depending on the circumstances, information may be disclosed to:
All disclosures are limited to the information reasonably necessary for the applicable purpose.
PH Development Group works with carefully selected third-party service providers who assist us in operating our business and delivering services.
Examples may include providers supporting:
These providers may have access to personal information only as necessary to perform services on our behalf and are expected to maintain appropriate safeguards for the information they process.
PH Development Group may disclose personal information when we believe disclosure is necessary to:
We may also disclose information as part of a merger, acquisition, reorganization, financing transaction, asset sale, or other business transaction involving PH Development Group.
PH Development Group takes reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
These safeguards may include:
While we strive to protect personal information, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
Accordingly, PH Development Group cannot guarantee absolute security of information transmitted to or stored by our systems.
PH Development Group retains personal information only for as long as reasonably necessary to:
Retention periods may vary depending on the nature of the information and applicable legal requirements.
When information is no longer required, we will securely delete, destroy, anonymize, or deidentify the information in accordance with our records management practices.
California residents may have certain rights regarding their personal information under applicable California privacy laws.
Subject to applicable exceptions and verification requirements, California residents may have the right to:
Request information regarding:
Request a copy of personal information maintained by PH Development Group.
Request correction of inaccurate personal information maintained by PH Development Group.
Request deletion of personal information collected from you, subject to legal and operational exceptions.
PH Development Group will not discriminate against any individual for exercising privacy rights provided under applicable law.
To the extent PH Development Group collects sensitive personal information, such information is used only for permitted business purposes and not for purposes requiring additional limitation rights under applicable law.
PH Development Group does not sell personal information.
PH Development Group does not knowingly sell or share personal information for cross-context behavioral advertising purposes.
Because privacy laws and technology continue to evolve, PH Development Group will update this Privacy Policy if our data practices materially change.
To submit a privacy request, individuals may contact PH Development Group using one of the methods identified in the Contact Information section of this Privacy Policy.
Requests may include:
To protect personal information, PH Development Group may take reasonable steps to verify the identity of the individual making the request before responding.
If we cannot verify your identity, we may be unable to fulfill all or part of your request.
Where permitted by applicable law, an authorized agent may submit a privacy request on behalf of another individual.
PH Development Group may require documentation demonstrating the agent’s authority to act on behalf of the individual and may separately verify the identity of the individual whose information is the subject of the request.
PH Development Group will acknowledge and respond to verified privacy requests within the timeframes required by applicable law.
If additional time is necessary to respond, we will notify the requestor as required by law and explain the reason for the extension.
California residents may request information regarding certain disclosures of personal information to third parties for their own direct marketing purposes, if applicable.
Requests should be submitted using the contact information provided below and include sufficient information to verify California residency.
Where required by applicable law, PH Development Group will recognize applicable browser-based privacy preference signals, including Global Privacy Control (GPC) signals, in accordance with legal requirements and technical capabilities.
The PH Development Group website is intended for individuals seeking information about our organization, affordable housing communities, employment opportunities, and related services. It is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website. If we become aware that personal information has been submitted by a child under 13 without appropriate parental or legal guardian consent, we will take reasonable steps to delete that information as soon as practicable.
Parents or legal guardians who believe a child has provided personal information through our website may contact us using the information provided below.
For your convenience, our website may contain links to websites or online services operated by third parties, including government agencies, housing partners, service providers, employment platforms, Google services, and our LinkedIn company page.
Once you leave the PH Development Group website, you are subject to the privacy practices and terms of the third-party website. PH Development Group is not responsible for the privacy, security, or content of any third-party websites or services.
We encourage you to review the privacy policies of any third-party websites you choose to visit before providing personal information.
PH Development Group is committed to providing a website that is accessible to all users, including individuals with disabilities.
We strive to improve the usability and accessibility of our website by following recognized accessibility best practices and continually evaluating opportunities for improvement.
If you experience difficulty accessing any information on this website or require information in an alternative format, please contact us. We will make reasonable efforts to provide the information or assistance you need.
Accessibility requests may be submitted using the contact information listed below.
PH Development Group may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or applicable regulations.
When changes are made, we will:
Your continued use of our website following the posting of an updated Privacy Policy constitutes your acknowledgment of the revised Privacy Policy.
We encourage visitors to review this Privacy Policy periodically to stay informed about how we protect personal information.
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise any applicable privacy rights, please contact us:
PH Development Group
Privacy Inquiries
Email: pepcares@phdevelopmentgroup.org
Mailing Address:
PH Development Group
625 Acacia Lane
Santa Rosa, CA 95409
Telephone:
707-762-2336
We will make reasonable efforts to respond to inquiries and requests in accordance with applicable law.
Effective Date: July 10, 2026
Last Reviewed: July 10, 2026
This Privacy Policy applies to information collected on and after the Effective Date and supersedes prior website privacy notices relating to the PH Development Group website.
PH Development Group believes that protecting personal information is an essential part of earning and maintaining the trust of our residents, employees, applicants, business partners, and the communities we serve.
We are committed to handling personal information responsibly, maintaining appropriate safeguards, and continually improving our privacy and information security practices as our organization grows.
Thank you for visiting the PH Development Group website.
